SJT Social Skills
The SJT Social Skills measures how someone interacts with others in work situations: collaborating, communicating, and acting customer-oriented. Candidates are presented with 12 situations, each with five possible responses. Each response must be evaluated individually for appropriateness.
The test evaluates six core competencies:
- Task-oriented collaboration – practical cooperation, making clear agreements, and sharing knowledge
- People-oriented collaboration – considering others, constructively handling disagreements
- Assertiveness – forming your own opinion and expressing it respectfully
- Customer orientation – seeking solutions and appropriately handling challenging customer situations
- Reliability – acting consistently and with integrity when dealing with information and people
- Flexibility – handling changes and continuing to work efficiently
Social skills are decisive in virtually every job. They determine how well someone can:
- collaborate within a team
- interact with customers or external parties
- communicate in challenging situations
- adapt flexibly to changing circumstances
This SJT provides a realistic view of how someone makes choices in social interactions and shows whether those choices contribute to constructive collaboration, customer orientation, and reliability. This makes the test a valuable complement to personality tests and cognitive tests.
The report provides standardized scores (stanine 1–9) per competency, each with:
- Feedback text – description of the current level
- Development advice – concrete tips to strengthen the skill
- Graphical score display – a visual overview of the results
This makes the report useful not only for selection, but also for coaching and development conversations.
The six competencies that are reported separately are:
- Task-oriented collaboration
- People-oriented collaboration
- Assertiveness
- Customer orientation
- Reliability
- Flexibility
No single test perfectly predicts how someone will function in a job. What you can do is smartly combine tests that each measure something different — so you gather as much relevant information as possible, without overlap or test fatigue. This increases the incremental validity: the added value of a test on top of the others.
Recommended combination with the SJT Social Skills:
- Personality test (MAPS)
→ provides insight into stable behavioral preferences such as collaboration, empathy, and flexibility.
→ helps explain why someone makes certain choices in social situations. - Reasoning test (abstract, verbal, or numerical)
→ measures cognitive capacity: logical, verbal, and/or numerical thinking.
→ indicates what someone can handle in terms of complexity and learning ability.
Together, these tests provide a complete picture: from social skills to personality and cognitive strengths.
- Selection: the test provides objective insight into how candidates behave in social situations. You get a reliable picture of their ability to collaborate, flexibility, reliability, customer-friendliness, and assertiveness. This improves the quality of your hires and reduces the risk of mismatches.
- Learning & development: the test can serve as a baseline measurement at the start of training or education. You gain insight into the strengths and development points of participants and can tailor the learning path accordingly. With a later measurement, you can also see what progress has been made.
Measures collaboration, customer orientation, and flexibility in realistic situations
6 separate competencies with feedback and development advice
Dutch, French & English
Suitable for all education levels
Situational Judgment Test (SJT) – text-based
12 situations, each with 5 responses to evaluate
Time: Maximum 30 minutes
Price per administration: €55




















