Privacy statement
We hereby inform you that the following documents apply to the use of the platform and are available for consultation:
- when used in the context of a test: A. Privacy statement regarding the Ready Test Go platform;
- when used in the context of a 360° feedback survey or an organizational survey: B. Privacy statement relating to the Ready Test Go platform;
- in all cases: C. Acceptable Use Policy.
A. Privacy statement regarding the Ready Test Go platform
Version 2.0 – October 12, 2025
Mapwave (hereinafter ‘we’ or ‘Mapwave’) wishes to explain in this Statement why and how we collect and process your personal data in accordance with Regulation 2016/679 of the European Parliament and of the Council of April 27, 2016, on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (hereinafter the “GDPR”).
This Privacy Statement (hereinafter referred to as the “Statement”) applies to all processing operations carried out by Mapwave, with the exception of the processing of personal data of persons who complete Mapwave questionnaires (e.g., 360° surveys or organizational surveys). A specific privacy statement applies to those processing operations (see B. Privacy Statement regarding questionnaires).
1. Purposes of processing and legal basis
In the context of our activities, Mapwave processes personal data for various purposes:
Customer management (contractual necessity) (legal obligation)
- Identification data
- Financial data and details
- Personal characteristics
- Professional data (education and profession)
Direct marketing (legitimate interest, i.e. direct marketing) (consent)
- Identification data
- Personal characteristics
- Professional details (education and occupation)
Supplier management (contractual necessity)
- Identification data of you and some of your employees
- Financial data (payment details)
- Professional details (education and occupation)
Compliance with our legal obligations (legal obligation)
- Identificatiegegevens
- Financial data (payment details)
Fraud prevention and combating (legitimate interest, i.e., fraud prevention and combating) (legal obligation)
- Identification data
- Financial data
The legal basis on which Mapwave relies is indicated each time the data is processed.
Some data is obtained from third parties (e.g., your employer or your colleagues provide us with your personal data), from public sources (the Belgian Official Gazette, the Crossroads Bank for Enterprises, and government agencies), and from certain private sources (social media and databases).
If the basis is contractual necessity or legal obligation, the personal data must be provided to enable the performance of the agreement or to comply with a legal obligation. If the required data is not provided, the relationship cannot be initiated or continued.
2. Who do we share your personal data with?
Under certain circumstances, we share your personal data with a limited number of other parties:
- We share your personal data with you and, where applicable, (a) your employer or certain of your employees and (b) professional advisors designated by you;
- We share your personal data with banks, insurance companies, and brokers, within the context of our relationship with these parties;
- We share your personal data with government agencies, courts, and tribunals.
- We share your personal data with other professional advisors, to the extent necessary for our services.
- We use a number of technical processors, such as website, file, and folder hosting providers, with whom we have entered into the necessary processing agreements.
3. Where is your personal data processed?
Your personal data will be processed by Mapwave within the European Economic Area.
4. How long will your personal data be stored?
We retain your personal data for the applicable processing purpose for the period specified below:
- Customer management: 10 years after the end of the agreement;
- Supplier management: 10 years after the end of the supplier relationship;
- Fraud prevention and combating: 10 years after the end of the agreement/transaction;
- Direct marketing: 3 years after the last meaningful contact, with the understanding that this period may be renewed with your consent;
- Compliance with our legal obligations: storage in accordance with the statutory retention period.
5. How is your personal data protected?
We have taken appropriate measures to protect your personal data against loss, misuse, alteration, or unauthorized destruction.
6. What are your rights with regard to your personal data?
The GDPR grants you a number of rights that you can exercise in relation to us.
We would like to point out that these rights are not absolute and may be subject to certain conditions. It is therefore possible that you may not always be able to exercise these rights, or exercise them in full. If this is the case, we will inform you accordingly.
Right to withdraw your consent
You have the right to withdraw your consent at any time.
Right to access your personal data
You have the right to access and check your personal data processed by us at any time. You can also request a copy of your personal data.
Right to rectify your personal data
You have the right to complete or rectify inaccurate, incomplete, inappropriate, or outdated personal data at any time.
Right to have your personal data deleted
You have the right to have your personal data erased.
Right to object to certain processing
You have the right to object to processing based on your specific situation at any time. We will then immediately stop processing your personal data, unless there are compelling legitimate grounds for the processing that outweigh your interests, rights, and freedoms or that are related to the establishment, exercise, or defense of legal claims.
Right to restrict certain processing activities
You have the right to restrict the processing of your personal data.
Right to data portability
You have the right to request that the personal data you have provided to us be transmitted to you in a structured, commonly used, and machine-readable format so that you can store it for personal (re)use, or to transmit the personal data directly to another controller, insofar as this is technically feasible for us.
Right to lodge a complaint with the supervisory authority
If you believe that the processing of your personal data does not comply with data protection legislation, you can lodge a complaint with the competent data protection authority (e.g., the Belgian Data Protection Authority in Belgium). You can, of course, always contact us to find a quick amicable solution.
7. How can you ask questions, exercise your rights, or submit informal complaints?
If you wish to exercise your rights, have a question, or wish to submit an informal complaint about our processing of your personal data or about this Statement, you can contact us in the following ways:
- by email: hello@mapwave.be
- by mail to the following address: Mapwave, Ankerrui 9 – b201, 2000 Antwerp.
If you exercise your rights under the GDPR and we have reasonable doubts about your identity, we may request additional information to verify your identity.
8. Changes to this Statement
We may amend or supplement this Statement when we deem it necessary.
If significant changes are made to this Statement, the date of change will be updated and we will also notify you and provide you with a copy of the amended Statement.
B. Privacy Statement regarding questionnaires
Version 2.0 – October 7, 2025
This Privacy Statement (hereinafter referred to as the “Statement”) applies to all persons (hereinafter referred to as “you”) who complete Mapwave questionnaires (e.g., 360° surveys or organizational surveys) (hereinafter referred to as “questionnaires”).
Mapwave (hereinafter referred to as “we” or “Mapwave”) wishes to explain in this Statement why and how we collect and process your personal data in accordance with Regulation 2016/679 of the European Parliament and of the Council of April 27, 2016, on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (hereinafter referred to as the “GDPR”).
1. The roles of the parties involved in the organization of the questionnaires
When you complete one of our questionnaires, Mapwave acts as the controller. We process your personal data within the broader framework of a cooperation agreement with our client. Depending on the type of questionnaire, this is the organization you work for or with which you are considering collaborating. This organization acts as a separate controller. If you have any questions about the questionnaires, please contact us. If you have any questions about the processing of your personal data in the context of your (future) collaboration with your organization, please contact that organization. In case of doubt, we will inform you who to contact.
2. Purposes of processing and legal basis
Your personal data is processed in the context of the questionnaires (e.g., in the context of employee development and/or organizational research). The legal basis we use is your consent. Participation in the questionnaires is voluntary. If you refuse to give your consent, we will cease processing and your feedback will not be included in the research.
We obtain certain personal data relating to you from your organization for the purpose of setting up the questionnaire. This includes your identification details, your contact details, and professional personal data. In addition, we process the personal data that you yourself enter in the questionnaire.
In addition to these processing activities, we also process your personal data, after we have anonymized it, for benchmarking purposes. This allows us to have access to up-to-date data in order to interpret the results and compare them with a specific population. It is not possible to trace the data back to you.
3. With whom do we share your personal data?
Your personal data will only be processed for the purposes described in this Statement. Depending on the nature of the questionnaire, we share either the personal data provided, an analysis based on your personal data, or exclusively anonymized data (the aggregated result of the survey) with the client who commissioned the questionnaire. This will be clarified further before you complete the questionnaire.
4. Where is your personal data processed?
Your personal data will be processed by Mapwave within the European Economic Area.
5. How long will your personal data be stored?
Your personal data will be stored for up to 5 years after you have completed the questionnaire. After that, your personal data will be anonymized or deleted.
6. How is your personal data protected?
We have taken appropriate measures to protect your personal data against loss, misuse, alteration, or unauthorized destruction.
7. What are your rights with regard to your personal data?
The GDPR grants you a number of rights that you can exercise in relation to us.
We would like to point out that these rights are not absolute and may be subject to certain conditions. It is therefore possible that you may not always be able to exercise these rights, or exercise them in full. If this is the case, we will inform you accordingly.
Right to withdraw your consent
You have the right to withdraw your consent at any time.
Right to access your personal data
You have the right to access and check your personal data processed by us at any time. You can also request a copy of your personal data.
Right to rectify your personal data
You have the right to complete or rectify inaccurate, incomplete, inappropriate, or outdated personal data at any time.
Right to have your personal data deleted
You have the right to have your personal data erased.
Right to object to certain processing
You have the right to object to the processing at any time on the basis of your specific situation. We will then immediately stop processing your personal data, unless there are compelling legitimate grounds for the processing that outweigh your interests, rights, and freedoms or that are related to the establishment, exercise, or defense of legal claims.
Right to restrict certain processing activities
You have the right to restrict the processing of your personal data.
Right to data portability
You have the right to request that the personal data you have provided to us be transmitted to you in a structured, commonly used, and machine-readable format so that you can store it for personal (re)use, or to transmit the personal data directly to another controller, to the extent that this is technically feasible for us.
Right to lodge a complaint with the supervisory authority
If you believe that the processing of your personal data does not comply with data protection legislation, you can lodge a complaint with the competent data protection authority (e.g., the Belgian Data Protection Authority in Belgium). You can, of course, always contact us to find a quick amicable solution.
8. How can you ask questions, exercise your rights, or submit informal complaints?
If you wish to exercise your rights, have a question, or wish to submit an informal complaint about our processing of your personal data or about this Statement, you can contact us in the following ways:
- by email: hello@mapwave.be
- by mail to the following address: Mapwave, Ankerrui 9 – b201, 2000 Antwerp.
- If you exercise your rights under the GDPR and we have reasonable doubts about your identity, we may request additional information to verify your identity.
9. Changes to this Statement
We may amend or supplement this Statement as we deem necessary.
If significant changes are made to this Statement, the date of the change will be updated and we will also notify you and provide you with a copy of the amended Statement.
C. Acceptable Use Policy
As a user, you are invited to participate in a questionnaire or survey via the Mapwave platform.
To ensure that this runs smoothly, there are a limited number of rules of use.
When using the platform and/or completing a questionnaire or survey, you may not engage in illegal activities or violate public order and morality. This includes, for example:
- uploading copyrighted material when you know or should know that this violates copyright laws;
- sending messages to large numbers of recipients at the same time, sending chain letters and phishing emails, or distributing malicious software such as viruses, worms, Trojan horses, and spyware;
- entering or sending (sexually) intimidating content, or sending messages that show or could encourage discrimination, hatred, and/or violence;
- entering or sending offensive, discriminatory, racist, offensive, or pornographic content.
If Mapwave detects such actions, it may immediately block access to the platform.




















